NZ School of Radio is located in the heart of the Tauranga CBD, one of the New Zealand’s prettiest and active cities. You will feel like you are studying in paradise.

Kia ora, hello, namaste, nĭ hăo, talofa!

When you choose the New Zealand School of Radio you can feel confident you’ve chosen a high-quality learning experience that will transform your life and equip you with solid industry-focused knowledge, combined with personal development, career support and employment skills.

We are proud to be Signatories to the Education (Pastoral Care of International Students) Code of Practice 2016 (including amendments 2019). This Code of Practice is available from the NZQA website.

Producing successful and employable graduates is at the core of our philosophy. Your employability and confidence will improve from focused technical and theoretical training, and by the building of your soft skills throughout the course.

The NZ Certificate in Communications Media Level 4 is an intensive course delivered over 24 weeks that will fast-track you into the industry. It covers all areas of media, but mainly focusing on radio and gives you the most up to date knowledge and skills in, announcing, promotions, advertising, social media, video editing, presenting and more.

At the successful completion of the programme, students will be awarded the following qualification, the New Zealand Certificate in Communications Media (Level 4).

Class sizes are limited which gives you more one-on-one time with the over twenty-five tutors and guest speakers, and additional on-air time on the two radio stations on campus. With exclusive work experience opportunities and the ability to network with the folks at the Rock, the Edge, More FM, Radio Live, ZM, Classic Hits, Newstalk ZB, Flava, Radio Hauraki and more, this training will enable you to confidently enter the industry with real-world knowledge and experience.

This video has been created by our School of Radio Students about our they value programme

Study Options

Click here to learn more about the programme.

Our Private Training Establishment, the New Zealand School of Radio Limited (which includes the New Zealand School of Radio and New Zealand School of Healthcare) has a Category 1 or highly confident NZQA quality assured rating.  We have no current statutory actions required by NZQA.

The following websites provide useful information about:

• Education in New Zealand
• The New Zealand Ministry of Education
• The New Zealand Qualifications Framework

We have an International Student Policy to ensure that internal and external requirements for admission, enrolment and monitoring international students are met. You can download this policy here.

Entry requirements

The NZ Certificate in Communications Media Level 4

• You must be either a New Zealand Citizen, Permanent Resident OR hold a valid student visa or work visa with approved variations of conditions granted by Immigration NZ.

• Be a minimum of 18 years of age.

• Have obtained a minimum of eight credits from NCEA Level 2 or above from written and/or oral communication-related standards, or evidence of equivalent knowledge and skills. Our country information page explains equivalent entry requirements.

• Have good communication skills.

• Have an English language certification: General or Academic IELTS 5.0 overall (with no band less than 5.0) or equivalent internationally recognised test. Certification must be no more than two years old and from one test.

• Have previous experience in radio, public speaking, drama and speech is an advantage.

• You must be enthusiastic, keen to learn and committed to a career in radio!

  If you need help with your application at any time, please email the team at info@healthcareer.nz

Working while studying

• Immigration New Zealand has full details of requirements that international students must meet to be able to work while studying.
• The Employment New Zealand website provides information for working in New Zealand and employment rights.
• Anyone currently being forced to work in New Zealand illegally for less than the minimum wage and/or excessive hours is advised to call the Labour Inspectorate on 0800 20 90 20. You can also contact Crimestoppers anonymously on 0800 555 111.

We have an International Student Policy to ensure that internal and external requirements for admission, enrolment and monitoring international students are met. You can find this policy here

International Students and Visas

As an international student, you are required by law to hold a valid visa and comply with your visa conditions for the duration of your study at NZ School of Radio. It is your primary responsibility to maintain the lawful status to study and live in New Zealand.

To formally be enrolled, all students are required to upload a copy of a valid student visa to study at NZ School of Radio. If you do not hold a valid student visa or fail to provide one, your student enrolment may be cancelled.

Applying for a Student Visa

You must apply directly to Immigration New Zealand for a Student Visa.

International students must supply a study permit or visa as evidence of their right to study in New Zealand. The international applicant is responsible for complying with all conditions relating to the study visa or permit. You must apply directly to Immigration New Zealand for a STUDENT VISA or call Immigration NZ on +64 9 914 4100

It is important to apply for your student visa as soon as possible, as in some cases the application process may take a minimum of one month.

Attendance requirement

International students must have 100% attendance in all their scheduled classes unless there is a genuine and valid reason otherwise. Please get in touch with our Academic Manager if you are unsure about what is deemed a valid reason. Failure to attend without a doctor’s certificate or valid reason may result in the termination of your enrolment as outlined by Immigration New Zealand.

International students are required to attend all lectures, tutorials, practical classes, demonstrations, assessments and examinations required by the course in which they are enrolled to retain their right to study in New Zealand under a student visa. Failure to meet this requirement may result in the student’s enrolment with the New Zealand School of Radio being terminated and notification sent to Immigration New Zealand (INZ).

Any international student who is identified as at risk due to low attendance and/or attainment shall be supported as procedures and guidelines documented in the New Zealand School of Radio Quality Management Manual available on request.

Hamish Denton is our Interim Pastoral Care Manager. For support please email Hamish at hamish@radiocareer.net

International students are notified of attendance and attainment regulations during the student orientation and in the international student handbook.

Variation of conditions

You may be able to apply for a variation of conditions if you already hold a student visa, a work visa, or a visitor visa. Your application will only be granted if the new conditions would meet the immigration instructions your original visa was issued under.

Student visa holders

You may be able to apply for a variation of conditions to allow you to change the course you are studying and/or the education provider you are studying with, or to allow you to work part-time and/or full-time during your holidays. If you withdraw from your course of study and/or education provider before varying the conditions of your visa, you will be in breach of your visa conditions.

1. Apply for a place

Please check you meet the academic and English language entry requirements listed under the country information page.

Download and complete your application here. Please print in clear, legible information and provide supporting documents. Incomplete applications will not be accepted.

Required Documents

Certified/notarised copy of personal details page from passport, or birth certificate

Original or certified*photocopies of all previous transcripts and/or certificates (showing you meet the entry requirements)

• *Certified/notarised translations of original documents are required when these are not in English.
• A notarised copy means that a public notary has seen the original and a copy, and has stamped and signed the copy to say that it is the same as the original document. If you are in Tauranga, you may bring the original documents to the admissions staff to be sighted by appointment only. Email melissa@radiocareer.net to schedule a time.

2. Wait for confirmation

We will acknowledge your application and start the interview process. We will require you to interview either in person if you are in Tauranga or via phone or over Zoom. We will provide you with a time, date and a Zoom link.

If you meet the entrance criteria you will receive an offer of place, which includes an invoice and instructions on how to pay the tuition fees. If some documents are missing, a conditional offer of place may be given.

3. Pay your tuition fees

Pay your fees after you receive your offer of place letter. A receipt will be provided when the funds have been received by NZSOR. In some cases, tuition fees should be paid after obtaining an Approval in Principle (AIP) for your student visa.

You can pay your tuition fees by bank transfer or credit card. Please note that we do not accept cash. If you are an international student, it is important you only pay your tuition fees for NZ School of Radio after receiving your Offer of Place (or after receiving your Approval in Principle Visa where applicable). Payment of your tuition fees indicates your acceptance of the offer into the programme of study.

The tuition fee payable is indicated on your Offer of Place letter and instructions on how to pay your tuition and other fees are also included. Your Offer of Place will detail your tuition fees, insurance and any other fee in New Zealand dollars per academic year.

Both new and returning students need to pay as soon as possible to allow time to apply for your new or returning student visa. Once NZSOR has received your payment, the official fee payment receipt will be sent to you for you to give to Immigration New Zealand.

Programme fees

The fee for the New Zealand Certificate in Communications Media is $15,000 plus GST New Zealand Dollars. This cost is only tuition fees and resource costs.

 Tuition fees and resource costs include:

• All tuition fees for classes.
• All lecture materials.
• Internet, photocopying and printing.
• Processing, recording and reporting of assessment results and personal data.

Expenses not included in your programme fees:

• Textbooks.
• General stationery items.
• Computer equipment or device accessories (such as headphones, etc.) including personal computers and/or tablets.
• Accommodation and meals.
• Medical and travel insurances.
• Travel expenses.

Fee protection

NZSOR complies with the Education and Training Act 2020. For your financial security, the fees will be placed in a trust fund as required by NZQA rules for tertiary providers. The trust fund used by NZSOR is the Public Trust. This is to ensure that your funds are secure in the unlikely event of insolvency, regulatory closure or withdrawal of accreditation from NZSOR.

Any student fees greater than $500 must be directly deposited into the NZSOR Public Trust Account. All agents must ensure that student fees (including tuition fees, resource fees, insurance etc.) are deposited into the NZSOR student public trust accounts on receipt within 48 hours. No agent shall accept any fees from the student on behalf of NZSOR.

For more information on this please contact the Academic Manager/Interim Pastoral Care Manager Hamish Denton at Hamish@radiocareer.net 

 Requesting a receipt

To request a receipt, or if you have any queries, please send details of your payment/query to melissa@radiocareer.net

Withdrawal and refund policies and procedures are explained at orientation and within International Student Enrolment Form (Sections 11 and 12).

Student insurance

All students are required to have appropriate medical and travel Insurance as specified in the Education (Pastoral Care of International Students) Code of Practice 2016 and 2019. All policies will be verified prior to the student’s enrolment. The policies available in New Zealand that meet New Zealand School of Healthcare’s requirements are:

• Uni-Care
• Southern Cross International Student Policy MAX STUDENT INSURANCE or call on +64 9 9796597
• Insurance Safe NZ Student Policy
• Studentcare
• Orbit Protect Prime Policy
• Orbit Lite

Complaints and grievances

Please be advised of the following resources and links available to you as an international student for making complaints if the issue(s) have not been resolved by NZSOR staff.

• iStudent complaints:  https://www.istudent.org.nz/
• DRS rules: https://legislation.govt.nz/regulation/public/2016/0042/latest/DLM6748715.html
• NZQA complaint process: TO MAKE A COMPLAINT OR RAISE AN ISSUE

Contact information

International students 24/7 staff emergency contact number: Hamish Denton is the staff contact for any emergencies relating to international students at any time of the day on 027 246 8224.

If you need help from the police, the fire service, or you need an ambulance dial 111 and the emergency operator will connect you to the right service.

You should call 111 if:

• Someone’s in danger.

• Someone’s having chest pain, breathing difficulties or is seriously ill or injured.

• There’s a fire or serious risk to property.

• A crime is being committed and the offenders are still there or have just left.

• You’ve come across a major public inconvenience, like trees blocking the road.

For more information on emergency, support click here.

The staff are here for you when you need support or advice, you can ask questions at any stage of your enrolment and studies. You can book to chat with staff when needed. The best way to do this is to email melissa@radiocareer.net to make a booking.

For current students wanting support and advice or in the case of an emergency, email Hamish at Hamish@radiocareer.net

WHERE: L1, 30-34 Grey Street, Tauranga, New Zealand 3141

HOURS: Monday to Friday 9.00 am – 4:30 pm

Or click here to contact us

Before you being your studies we will welcome you with an orientation. The orientation is compulsory for international students to attend. It is your introduction to studying at NZSOR, and you will learn about life in the region, meet friends and get information that will help you settle into your time here with us in New Zealand.

At the orientation, you will be provided with a hard copy of the student handbook that outlines the Code of Conduct for our students, including potential disciplinary action and procedures that may be taken if a student breaches this Code of Conduct.

At international student orientation and again at information sessions, you shall be informed of our 24/7 emergency contact, policies and support services available, as per the requirements of the Education (Pastoral Care of International Students) Code of Practice 2016 and 2019.

We are committed to reporting and addressing any health and safety issues for our students as outlined in our quality manual and student handbook.

You need to be aware that accessing support services such as counselling will not have an impact on your academic results. However, certain information disclosed in a health or counselling appointment (such as the intent to harm oneself or others) will result in information being shared with appropriate third parties so that necessary steps can be taken to protect you and any other affected parties.

Before you arrive, there are a few essentials that you need to know. This guide to New Zealand is packed full of information to make your journey easier and more enjoyable.

Most international students will experience some difficulties adjusting to a new country and culture. Feeling homesick and out of place is totally normal and should be expected. Everyone experiences culture shock differently, listed below are some common signs and symptoms of culture shock:

• Feeling homesick, sad, frustrated, depressed angry or/and lonely.
• Feeling worried about your health.
• Headaches and pains.
• Insomnia or sleeping too much.
• Feeling overwhelmed by small problems.
• Feeling shy and insecure.

Remember to be kind to yourself and don’t expect too much too soon. Listed below are some useful suggestions to help cope with culture shock:

• Stay in touch with friends or other people you trust.
• Exercise, get plenty of sleep and eat healthy food.
• Use English as often as possible, if it’s your second language – confidence with English will help you adjust more quickly.
• Learn as much as you can about New Zealand culture, values and attitudes, and try to respect them.
• Be open to learning new things and spend time doing things you enjoy.
• Keep your sense of humour.

Our staff are here for you when you need support or advice, you can ask questions at any stage of your enrolment and studies. You can book to chat with staff when needed. The best way to do this is to email info@healthcareer.nz to make a booking.

If you are experiencing difficulties please contact Hamish Denton, our Academic Manager/Interim Pastoral Care
Manager at Hamish@radiocareer.net or at 07 578 1521.

International students 24/7 staff emergency contact number: Hamish Denton is the staff contact for any emergencies relating to international students at any time of the day on 027 246 8224.

If you need help from the police, the fire service, or you need an ambulance dial 111 and the emergency operator will connect you to the right service.

Download the guide to learn more about what you need to know.

The staff are here for you when you need support or advice, you can ask questions at any stage of your enrolment and studies. You can book to chat with staff when needed. The best way to do this is to email melissa@radiocareer.net to make a booking.

For current students wanting support and advice or in the case of an emergency, email Hamish at Hamish@radiocareer.net

WHERE: L1, 30-34 Grey Street, Tauranga, New Zealand 3141

HOURS: Monday to Friday 9.00 am – 4:30 pm

Or click here to contact us

NZ School of Radio is a friendly and diverse school where you can feel confident you’ve chosen a high-quality learning experience that will transform your life and equip you with solid industry-focused knowledge, combined with personal development, career support and employment skills. And the staff are here to help you every step of the way.

Please be aware you must be over 18 years of age at the time of enrolment and hold a valid visa to be accepted on our programmes.

The school is based in the sunny seaside holiday destination of Tauranga in the Bay of Plenty, which is on the North Island of New Zealand. The city has a population of around 120,000 and is split into two parts, which is connected by a bridge over the scenic inner harbour. Mount Manganui inflates by 50,000 people every summer with holiday goers flocking to our white sand beaches, whilst Tauranga is the commercial hub of the area with fantastic bars, restaurants, music, sporting and theatre venues and of course shopping.

The city is multi-cultural with a variety of ethnic groups and cultural events. This provides amazing opportunities for you to get involved with the community and spend time with like-minded people enjoying familiar experiences.

The school itself is conveniently nestled in the downtown hub of Tauranga surrounded by shops, restaurants, cafes, and libraries, all handy to public transport like the city bus, Uber and even electric scooters. The pristine waterfront is just around the corner – a popular spot to have lunch with your classmates or if you want to venture further, you could go for a swim or a surf in the crystal clear water at Mount Main beach in the summer!

The school is small, boutique and welcoming with an environment where you’ll instantly feel comfortable. We don’t have big lecture halls you can lost in, our classrooms are intimate and inclusive. When you study with us, you’re not just a number, but a part of our family. We look after each other and work hard towards common goals while forging friendships that can last a lifetime.

Our staff and tutors are hand-picked and all highly experienced in their specialist areas. They genuinely care about your learning experience while you’re at the school and even beyond that – keeping tabs on your evolving career as you find your place and make your way in the world. We have modern facilities and all the resources you’ll need while studying with two radio stations, two recording studios, healthcare equipment, classrooms, study rooms, and kitchens.

NZ School of Radio is located in the heart of the Tauranga CBD, one of the New Zealand’s prettiest and active cities. You will feel like you are studying in paradise.

Kia ora, hello, namaste, nĭ hăo, talofa!

When you choose the New Zealand School of Radio you can feel confident you’ve chosen a high-quality learning experience that will transform your life and equip you with solid industry-focused knowledge, combined with personal development, career support and employment skills.

We are proud to be Signatories to the Education (Pastoral Care of International Students) Code of Practice 2016 (including amendments 2019). This Code of Practice is available from the NZQA website.

Producing successful and employable graduates is at the core of our philosophy. Your employability and confidence will improve from focused technical and theoretical training, and by the building of your soft skills throughout the course.

The NZ Certificate in Communications Media Level 4 is an intensive course deliverer over 24 weeks that will fast-track you into the industry. It covers all areas of media, but mainly focusing on radio and gives you the most up to date knowledge and skills in, announcing, promotions, advertising, social media, video editing, presenting and more. At the successful completion of the programme, students will be awarded the following qualification, the New Zealand Certificate in Communications Media (Level 4).

Being a specialised, relatively small institution, we are very much on a personal level with our students. We believe the NZ School of Radio offers excellent student welfare and support. We provide goal setting, motivation, personal achievement, career development and support in gaining employment as part of our regular educational delivery.

Class sizes are limited which gives you more one-on-one time with the over twenty-five tutors and guest speakers, and additional on-air time on the two radio stations on campus. With exclusive work experience opportunities and the ability to network with the folks at the Rock, the Edge, More FM, Radio Live, ZM, Classic Hits, Newstalk ZB, Flava, Radio Hauraki and more, this training will enable you to confidently enter the industry with real-world knowledge and experience.

Check out this video created by our school of radio students explaining what they value about our programme.

Study Options

Click here to learn more about the programme.

Our Private Training Establishment, the New Zealand School of Radio Limited (which includes the New Zealand School of Radio and New Zealand School of Healthcare) has a Category 1 or highly confident NZQA quality assured rating. We have no current statutory actions required by NZQA.

The following websites provide useful information about:

• Education in New Zealand
• The New Zealand Ministry of Education
• The New Zealand Qualifications Framework

We have an International Student Policy to ensure that internal and external requirements for admission, enrolment and monitoring international students are met. You can download this policy here.

Entry requirements

The NZ Certificate in Communications Media Level 4

• You must be either a New Zealand Citizen, Permanent Resident OR hold a valid student visa or work visa with approved variations of conditions granted by Immigration NZ.
• Be a minimum of 18 years of age.
• Have obtained a minimum of eight credits from NCEA Level 2 or above from written and/or oral communication-related standards, or evidence of equivalent knowledge and skills. Our country information page explains equivalent entry requirements.
• Have good communication skills.
• Have an English language certification: General or Academic IELTS 5.0 overall (with no band less than 5.0) or equivalent internationally recognised test. Certification must be no more than two years old and from one test.
• Have previous experience in radio, public speaking, drama and speech is an advantage.
• You must be enthusiastic, keen to learn and committed to a career in radio!

If you need help with your application at any time, please email the team at info@healthcareer.nz

Working while studying

• Immigration New Zealand has full details of requirements that international students must meet to be able to work while studying.
• The Employment New Zealand website provides information for working in New Zealand and employment rights.
• Anyone currently being forced to work in New Zealand illegally for less than the minimum wage and/or excessive hours is advised to call the Labour Inspectorate on 0800 20 90 20. You can also contact Crimestoppers anonymously on 0800 555 111.

We have an International Student Policy to ensure that internal and external requirements for admission, enrolment and monitoring international students are met. You can find this policy here

International Students and Visas

As an international student, you are required by law to hold a valid visa and comply with your visa conditions for the duration of your study at NZ School of Radio. It is your primary responsibility to maintain the lawful status to study and live in New Zealand.

To formally be enrolled, all students are required to upload a copy of a valid student visa to study at NZ School of Radio. If you do not hold a valid student visa or fail to provide one, your student enrolment may be cancelled.

Applying for a Student Visa

You must apply directly to Immigration New Zealand for a Student Visa.

International students must supply a study permit or visa as evidence of their right to study in New Zealand. The international applicant is responsible for complying with all conditions relating to the study visa or permit. You must apply directly to Immigration New Zealand for a STUDENT VISA or call Immigration NZ on +64 9 914 4100

It is important to apply for your student visa as soon as possible, as in some cases the application process may take a minimum of one month.

Attendance requirement

International students must have 100% attendance in all their scheduled classes unless there is a genuine and valid reason otherwise. Please get in touch with our Academic Manager if you are unsure about what is deemed a valid reason. Failure to attend without a doctor’s certificate or valid reason may result in the termination of your enrolment as outlined by Immigration New Zealand.

International students are required to attend all lectures, tutorials, practical classes, demonstrations, assessments and examinations required by the course in which they are enrolled to retain their right to study in New Zealand under a student visa. Failure to meet this requirement may result in the student’s enrolment with the New Zealand School of Radio being terminated and notification sent to Immigration New Zealand (INZ).

Any international student who is identified as at risk due to low attendance and/or attainment shall be supported as procedures and guidelines documented in the New Zealand School of Radio Quality Management Manual available on request.

Hamish Denton is our Interim Pastoral Care Manager. For support please email Hamish at hamish@radiocareer.net

International students are notified of attendance and attainment regulations during the student orientation and in the international student handbook.

Variation of conditions

You may be able to apply for a variation of conditions if you already hold a student visa, a work visa, or a visitor visa. Your application will only be granted if the new conditions would meet the immigration instructions your original visa was issued under.

Student visa holders

You may be able to apply for a variation of conditions to allow you to change the course you are studying and/or the education provider you are studying with, or to allow you to work part-time and/or full-time during your holidays. If you withdraw from your course of study and/or education provider before varying the conditions of your visa, you will be in breach of your visa conditions.

1. Apply for a place

Please check you meet the academic and English language entry requirements listed under the country information page.

Download and complete your application here. Please print in clear, legible information and provide supporting documents. Incomplete applications will not be accepted.

Required Documents

Certified/notarised copy of personal details page from passport, or birth certificate

Original or certified*photocopies of all previous transcripts and/or certificates (showing you meet the entry requirements)

• *Certified/notarised translations of original documents are required when these are not in English.
• A notarised copy means that a public notary has seen the original and a copy, and has stamped and signed the copy to say that it is the same as the original document. If you are in Tauranga, you may bring the original documents to the admissions staff to be sighted by appointment only. Email melissa@radiocareer.net to schedule a time.

2. Wait for confirmation

We will acknowledge your application and start the interview process. We will require you to interview either in person if you are in Tauranga or via phone or over Zoom. We will provide you with a time, date and a Zoom link.

If you meet the entrance criteria you will receive an offer of place, which includes an invoice and instructions on how to pay the tuition fees. If some documents are missing, a conditional offer of place may be given.

3. Pay your tuition fees

Pay your fees after you receive your offer of place letter. A receipt will be provided when the funds have been received by NZSOR. In some cases, tuition fees should be paid after obtaining an Approval in Principle (AIP) for your student visa.

You can pay your tuition fees by bank transfer or credit card. Please note that we do not accept cash. If you are an international student, it is important you only pay your tuition fees for NZ School of Radio after receiving your Offer of Place (or after receiving your Approval in Principle Visa where applicable). Payment of your tuition fees indicates your acceptance of the offer into the programme of study.

The tuition fee payable is indicated on your Offer of Place letter and instructions on how to pay your tuition and other fees are also included. Your Offer of Place will detail your tuition fees, insurance and any other fee in New Zealand dollars per academic year.

Both new and returning students need to pay as soon as possible to allow time to apply for your new or returning student visa. Once NZSOR has received your payment, the official fee payment receipt will be sent to you for you to give to Immigration New Zealand.

Programme fees

The fee for the New Zealand Certificate in Communications Media is $15,000 plus GST New Zealand Dollars. This cost is only tuition fees and resource costs.

 Tuition fees and resource costs include:

• All tuition fees for classes.
• All lecture materials.
• Internet, photocopying and printing.
• Processing, recording and reporting of assessment results and personal data.

Expenses not included in your programme fees:

• Textbooks.
• General stationery items.
• Computer equipment or device accessories (such as headphones, etc.) including personal computers and/or tablets.
• Accommodation and meals.
• Medical and travel insurances.
• Travel expenses.

Fee protection

NZSOR complies with the Education and Training Act 2020. For your financial security, the fees will be placed in a trust fund as required by NZQA rules for tertiary providers. The trust fund used by NZSOR is the Public Trust. This is to ensure that your funds are secure in the unlikely event of insolvency, regulatory closure or withdrawal of accreditation from NZSOR.

Any student fees greater than $500 must be directly deposited into the NZSOR Public Trust Account. All agents must ensure that student fees (including tuition fees, resource fees, insurance etc.) are deposited into the NZSOR student public trust accounts on receipt within 48 hours. No agent shall accept any fees from the student on behalf of NZSOR.

For more information on this please contact the Academic Manager/Interim Pastoral Care Manager Hamish Denton at Hamish@radiocareer.net 

 Requesting a receipt

To request a receipt, or if you have any queries, please send details of your payment/query to melissa@radiocareer.net

Withdrawal and refund policies and procedures are explained at orientation and within International Student Enrolment Form (Sections 11 and 12).

Student insurance

All students are required to have appropriate medical and travel Insurance as specified in the Education (Pastoral Care of International Students) Code of Practice 2016 and 2019. All policies will be verified prior to the student’s enrolment. The policies available in New Zealand that meet New Zealand School of Healthcare’s requirements are:

• Uni-Care
• Southern Cross International Student Policy MAX STUDENT INSURANCE or call on +64 9 9796597
• Insurance Safe NZ Student Policy
• Studentcare
• Orbit Protect Prime Policy
• Orbit Lite

Complaints and grievances

Please be advised of the following resources and links available to you as an international student for making complaints if the issue(s) have not been resolved by NZSOR staff.

• iStudent complaints:  https://www.istudent.org.nz/
• DRS rules: https://legislation.govt.nz/regulation/public/2016/0042/latest/DLM6748715.html
• NZQA complaint process: TO MAKE A COMPLAINT OR RAISE AN ISSUE

Contact information

International students 24/7 staff emergency contact number: Hamish Denton is the staff contact for any emergencies relating to international students at any time of the day on 027 246 8224.

If you need help from the police, the fire service, or you need an ambulance dial 111 and the emergency operator will connect you to the right service.

You should call 111 if:

• Someone’s in danger.

• Someone’s having chest pain, breathing difficulties or is seriously ill or injured.

• There’s a fire or serious risk to property.

• A crime is being committed and the offenders are still there or have just left.

• You’ve come across a major public inconvenience, like trees blocking the road.

For more information on emergency, support click here.

The staff are here for you when you need support or advice, you can ask questions at any stage of your enrolment and studies. You can book to chat with staff when needed. The best way to do this is to email melissa@radiocareer.net to make a booking.

For current students wanting support and advice or in the case of an emergency, email Hamish at Hamish@radiocareer.net

WHERE: L1, 30-34 Grey Street, Tauranga, New Zealand 3141

HOURS: Monday to Friday 9.00 am – 4:30 pm

Or click here to contact us

At the orientation, you will be provided with a hard copy of the student handbook that outlines the Code of Conduct for our students, including potential disciplinary action and procedures that may be taken if a student breaches this Code of Conduct.

At international student orientation and again at information sessions, you shall be informed of our 24/7 emergency contact, policies and support services available, as per the requirements of the Education (Pastoral Care of International Students) Code of Practice 2016 and 2019.

We are committed to reporting and addressing any health and safety issues for our students as outlined in our quality manual and student handbook.

You need to be aware that accessing support services such as counselling will not have an impact on your academic results. However, certain information disclosed in a health or counselling appointment (such as the intent to harm oneself or others) will result in information being shared with appropriate third parties so that necessary steps can be taken to protect you and any other affected parties.

Before you arrive, there are a few essentials that you need to know. This guide to New Zealand is packed full of information to make your journey easier and more enjoyable.

Most international students will experience some difficulties adjusting to a new country and culture. Feeling homesick and out of place is totally normal and should be expected. Everyone experiences culture shock differently, listed below are some common signs and symptoms of culture shock:

• Feeling homesick, sad, frustrated, depressed angry or/and lonely.

• Feeling worried about your health.

• Headaches and pains.

• Insomnia or sleeping too much.

• Feeling overwhelmed by small problems.

• Feeling shy and insecure.

Remember to be kind to yourself and don’t expect too much too soon. Listed below are some useful suggestions to help cope with culture shock:

• Stay in touch with friends or other people you trust.

• Exercise, get plenty of sleep and eat healthy food.

• Use English as often as possible, if it’s your second language – confidence with English will help you adjust more quickly.

• Learn as much as you can about New Zealand culture, values and attitudes, and try to respect them.

• Be open to learning new things and spend time doing things you enjoy.

• Keep your sense of humour.

Download the guide to learn more about what you need to know.

The staff are here for you when you need support or advice, you can ask questions at any stage of your enrolment and studies. You can book to chat with staff when needed. The best way to do this is to email melissa@radiocareer.net to make a booking.

For current students wanting support and advice or in the case of an emergency, email Hamish at Hamish@radiocareer.net

WHERE: L1, 30-34 Grey Street, Tauranga, New Zealand 3141

HOURS: Monday to Friday 9.00 am – 4:30 pm

Or click here to contact us